Customer information

Refunds and replacements

If an order arrives damaged

If your order arrives damaged, Vilola provides a 100% refund. Contact us through the support link on your order or the Contact Us page.

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Full policy details are being prepared

This page does not yet contain complete policy wording. Contact Vilola before ordering if you need details about this topic.

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Contact and business details

Support hours: 8 AM–10 PM IST

Pickup location: Cyber Crest Apartment, VIP Hills, Jaihind Enclave, Madhapur, Hyderabad, Telangana 500081

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